Acute Care: Fast Access to Care When You Need It Most

Unexpected illnesses and minor medical concerns can disrupt your daily life. Telehealth acute care allows patients to receive prompt evaluation and treatment without the inconvenience of traveling to an urgent care center or waiting in a crowded office.

Many common conditions can be safely evaluated through telehealth, including:

• Upper respiratory infections

• Sinus infections

• Seasonal allergies

• Urinary tract infections

• Minor skin conditions

• Pink eye

• Gastrointestinal illnesses

• Medication side effects

Virtual visits allow providers to assess symptoms, review medical history, recommend treatment options, and determine whether in-person care is necessary.

Improving Recovery After Your Visit

Recovery doesn’t end when the appointment is over. Patients can support healing by:

• Taking medications exactly as prescribed

• Staying hydrated

• Getting adequate rest

• Monitoring symptoms for improvement or worsening

• Following prevention strategies to avoid future illness

• Completing recommended testing or follow-up appointments

Knowing when symptoms require urgent or emergency care is also an important part of safe healthcare management.